Did you know that people over sixty-five, our “senior citizens”, are the fastest growing demographic for the car wash industry? That is why an eff...

What really makes customers come back for more? Customer loyalty is the combination of efficient services, quality products, and topnotch customer ser...

The quality of customer service that your car wash employees have can make or break your business. Great customer service is a significant contributor...

Dealing with difficult clients! You see them all the time. They follow your detailer’s every move, harp about the slightest mistake and even threate...

How you handle customers and make them happy will surely entice them to patronize your car wash service over and over again. Customers will never thin...

If only customer loyalty can grow on trees! Yes, customer loyalty may not grow on trees, but there are strategies that you can implement to earn it an...

Wouldn't you like to have customers who are as loyal to your car wash service as the Apple customers are to theirs? If you invest in mastering the art...